Often, updates are received too early. If this happens, please wait for 24 hours. 

If the package doesn't arrive the next business day, email us at support@blimburnseeds.com. Please provide your Order ID.

We will get back to you on the next business day.

If the tracking number does not provide the latest update or your order has not 'moved', some of the most common reasons are:

• Your parcel is on the way to its destination, however, the carrier has not scanned the parcel properly.The latest status is not showing on the tracking website. Please allow a few days for your local post office to update the  information after receiving your tracking number.
• Your parcel has arrived in your country and is currently in customs undergoing the clearance process during which the carrier´s system is unable to provide any further updates. Until customs has cleared your parcel and are done with their work and inspections, updates are not available. Unfortunately, we are not able to tell you how long this process will take, and have no power over the customs or regulations of any country.

All orders are shipped within 24 to 48 hours on non-holiday weekdays (Monday to Friday), depending on the warehouse location and shipment country. (See: What's the deal with delivery timing?)

Please allow up to 48 business hours for your order status to change.

If there is no new information displayed after 48 hours contact us. Please provide the Order ID. Our team will review your case and will reach out to you the next business day.

If your order was placed within the last 24 hours on a workday, then don't worry, your package will be shipped shortly.

 All orders are shipped within 24 to 48 hours on non-holiday weekdays (Monday to Friday), depending on the warehouse location and shipment country. 

Once your order leaves our warehouse, you will receive a confirmation email with your tracking details. If you don't receive it, contact us. Please provide your Order ID.

We will get back to you on the next business day.

After placing an order you will be directed to a confirmation page with all the order details. We will automatically send you an email including the payment instructions if necessary.

Once the payment has been validated, you will receive a confirmation email.

If you do not receive the payment instructions email in your inbox, please check your spam inbox. If you did not get this email, please contact us 

Send us an email including your Order ID and a clear photo of the seeds in the original bags and our team will evaluate your case.

Contact us at support@blimburnseeds.com. Our team will review your case and get you back in the next business day.

Remember that any order related issue (lost, damaged, missing item, stolen, etc) MUST be reported within 15 days of receiving your order.

Please check in your customer account  to confirm if your order includes the strains you have received.

Send us an email including your Order ID, strain/s and quantity of seeds received. Our team will evaluate your case.

Remember that any order related issue (lost, damaged, missing item, stolen, etc) MUST be reported within 15 days of receiving your order.

Exceptions can only be made if the packaging of the seed/s confirms the strain/s type and the issue could only be detected in a developed plant.

Please contact us, providing the following information:

- Order ID

- Strain and quantity of the wrong seeds received.

- Photos clearly displaying the plant development 

- Details documenting the growth and environment (date of planting, temperature, light cycle, humidity levels, indoor/outdoor cultivation, type of fertilizers and soil used )

Contact us at support@blimburnseeds.com. Our team will review your case and get you back in the next business day.

All our orders are shipped in cardboard seed containers that are designed to prevent damage during transportation.

The Blimburn Originals strains product lines are packaged in separate cardboard containers..

 However, please note that if your order consists of several strains of Blimburn Packaged or Blimburn in Bulk they will all be shipped in a World Wide Cultivars cardboard container. Each container can hold several strains, individually labeled and packed in plastic bags or ampoules.
 We solve all missing seed issues by sending replacement units immediately. Please open the cardboard box to confirm the order is complete.

If an item is missing from your parcel, even though it’s listed on your order confirmation, please, fill the following form including the following details:

-Your order ID

-Customer Email

-List the missing seeds of your order

Our team will review your case and get you back in the next business day.

Remember that any order related issue (lost, damaged, missing item, stolen, etc) MUST be reported within 15 days of receiving your order.

Unfortunately, once an order has been placed, it is not possible to change the products included in it.

However, if your order has not yet been paid, you can simply cancel it through your account and create a new one with the desired products.

If you require additional assistance, please feel free to reach out to us at support@blimburnseeds.com. Our team will respond to you by the next business day.

Please provide your order ID so we can evaluate your situation, and offer you a solution without delay. 

Canceling an order can only be done before the product is shipped.

• If you've already paid for your order, please email us at with your Order ID to find the current status of your order:
  • The order has shipped-  for a refund you'll need to refuse the delivery of the order and request the carrier to return it to our warehouse.  A 15$ fee will be deducted from the order´s amount representing the order handling expense
  • The order hasn't shipped yet, we'll cancel your order and refund you
• If your order is not paid yet, follow the next steps to cancel your order and not receive email reminders to complete your payment:

1. Go to the Wholesale Blimburn Seeds website and log in with your account details. 

2.Go to “Orders”, find the order you want to cancel and click "Cancel".

3.Your order has been canceled. You'll see a confirmation message on your admin panel.

If you need further assistance, please send an email to support@blimburnseeds.com. We will get back to you on the next business day. Remember to add your Order ID.